Dimplex Fan DS5603 User Manual

Owner’s Manual  
Model  
SS5800PB  
DS5804  
DS5603  
DS5804CM  
IMPORTANT SAFETY INFORMATION: Always read this manual first  
before attempting to install or use this fireplace. For your safety, always  
comply with all warnings and safety instructions contained in this manual  
to prevent personal injury or property damage.  
To view the full line of Dimplex products, please visit  
7206570100R09  
 
Welcome & Congratulations  
Thank you and congratulations for choosing to purchase an electric  
fireplace from Dimplex, the world leader in electric fireplaces.  
Please carefully read and save these instructions.  
CAUTION: Read all instructions and warnings carefully before  
starting installation. Failure to follow these instructions may result in a  
possible electric shock, fire hazard and will void the warranty.  
Please record your model and serial numbers below for future  
reference: model and serial numbers can be found on the Model and  
Serial Number Label of your stove.  
Model Number  
NO NEED TO RETURN TO THE STORE  
Questions with operation or assembly? Require Parts Information?  
Product Under Manufacturer’s Warranty?  
Contact us at:  
OR  
For Troubleshooting and Technical Support  
Toll-Free 1-888-DIMPLEX (1-888-346-7539)  
Monday to Friday 8:00 a.m. to 4:30 p.m. EST  
Please have your model number and product serial  
number ready. (See above)  
3
 
IMPORTANT INSTRUCTIONS  
electrical or mechanical adjustment,  
or repair.  
Read all instructions before using  
the stove.  
Do not use outdoors.  
The heater is hot when in use.  
To avoid burns, do not let bare skin  
touch hot surfaces. The trim around  
the heater outlet becomes hot during  
heater operation. Keep combustible  
materials, such as furniture, pillows,  
bedding, papers, clothes, and  
the stove is not intended for  
use in bathrooms, laundry areas and  
similar indoor locations. Never locate  
heater where it may fall into a bathtub  
or other water container.  
curtains at least three (3) feet (0.9 m)  
from the front of the unit.  
Do not run the cord under  
carpeting. Do not cover cord with  
throw rugs, runners, or the like.  
Arrange cord away from traffic area  
and where it will not be tripped over.  
CAUTION: High Temperature,  
keep electrical cords, drapery,  
and other furnishings at least 3FT  
(0.9m) from the front of the heater  
and away from the side and rear.  
To disconnect the unit, turn the  
controls off, then remove the plug  
from the outlet.  
Extreme caution is necessary  
when any heater is used by or near  
children or invalids and whenever the  
unit is left operating and unattended.  
Do not insert or allow foreign  
objects to enter any ventilation or  
exhaust opening as this may cause  
an electric shock or fire, or damage to  
the heater.  
always unplug the stove when not  
in use.  
Do not operate any unit with a  
damaged cord or plug, or if the heater  
has malfunctioned, or if the stove has  
been dropped or damaged in any  
manner. Return heater to authorized  
service facility for examination,  
To prevent a possible fire, do  
not block air intake or exhaust in any  
manner. Do not use on soft surfaces,  
like a bed, where openings may  
become blocked.  
4
 
IMPORTANT INSTRUCTIONS  
All electrical heaters have hot  
Do not strike the clear door panel.  
and arching or sparking parts inside.  
Do not use in areas where gasoline,  
paint, or flammable liquids are used  
or stored or where the unit will be  
exposed to flammable vapors.  
Always use a certified electrician  
should new circuits or outlets be  
required.  
Always use properly grounded,  
fused and polarized outlets.  
Do not modify the Stove. Use it  
only as described in this manual. Any  
other use not recommended by the  
manufacturer may cause fire, electric  
shock or injury to persons.  
Disconnect all power supply  
before performing any cleaning,  
maintenance or relocation of the unit.  
When transporting or storing the  
unit and cord, keep in a dry place,  
free from excessive vibration and  
store so as to avoid damage.  
To reduce the risk of electric  
shock, this appliance has a polarized  
plug (one blade is wider than the  
other). This plug will fit in a polarized  
outlet only one way. If the plug does  
not fit fully in the outlet, reverse the  
plug. If it still does not fit, contact  
a qualified electrician to install the  
proper outlet. Do not change the  
plug in any way. This heater is not  
intended for use with an extension  
cord. Plug the cord directly into an  
appropriate wall receptacle.  
Do not burn wood or other  
materials in the stove.  
SAVE THESE INSTRUCTIONS  
5
 
IMPORTANT INSTRUCTIONS  
Increase the separation  
between the equipment and  
the receiver.  
! NOTE: this equipment has  
been tested and found to comply  
with the limits for Class B digital  
device, pursuant to part 15 of  
the FCC Rules. These limits are  
designed to provide reasonable  
protection against harmful  
Connect the equipment into  
an outlet on a circuit different  
from that to which the receiver  
is connected.  
interference in a residential  
installation. This equipment  
Consult the dealer or an  
experienced radio/TV  
technician for help.  
generates, uses and can radiate  
radio frequency energy and, if not  
installed and used in accordance  
with the instructions, may cause  
harmful interference to radio or  
television reception, which can  
be determined by turning the  
equipment off and on, the user is  
encouraged to try to correct the  
interference by one or more of  
the following measures:  
Operation is subject to the  
following two conditions: (1)  
this device may not cause  
interference and; (2) this device  
must accept any interference,  
including interference that may  
cause undesired operation of the  
device.  
Reorient or relocate the  
receiving antenna.  
6
 
Stove Installation  
! NOTE: A 15amp, 120 volt  
alternating current (VAC) circuit  
is required. A dedicated circuit is  
preferred but not essential in all  
cases. A dedicated circuit will be  
required if, after installation, the  
circuit breaker trips or fuse blows  
on a regular basis when the  
heater is operating. Additional  
appliances on the same circuit  
may exceed the current rating of  
the circuit breaker.  
WARNINg:Do not attempt  
to wire your own new outlets or  
circuits. To reduce the risk of fire,  
electric shock or injury to persons,  
always use a licensed electrician.  
1. Make sure the units Main On/  
Off switch is switched Off  
(refer to operating instruction  
section).  
2. Plug the unit directly into a 15  
Amp/120 Volt outlet.  
WARNINg: Ensure the power  
cord is not installed so that it is  
pinched or against a sharp edge  
and ensure that the power cord  
is stored or secured to avoid  
tripping or snagging to reduce the  
risk of fire, electric shock or injury  
to persons.  
WARNINg:Construction  
and electrical outlet wiring must  
comply with local building codes  
and other applicable regulations  
to reduce the risk of fire, electric  
shock and injury to persons.  
7
 
Operation  
Figure 1  
B.  
Heater On/Off Switch  
The Heater On/Off Switch  
supplies power to the heater fan  
and the heater element.  
A
B
C. Heater Thermostat Control  
C
to adjust the temperature to  
your individual requirements,  
turn the thermostat control  
clockwise all the way to turn  
on the heater. When the room  
reached the desired temperature,  
turn the thermostat knob counter  
clockwise until you hear a click.  
Leave in this position to maintain  
the room temperature at this  
setting. For additional heat, turn  
clockwise until you hear the click  
again and the heater will turn on.  
To turn the heater off, switch the  
Heater On/Off Switch to the Off  
position.  
To access the controls go to the  
back of the Stove (Figure 1).  
A. Three Position On/Off  
Switch  
The switch has two On positions  
marked with “-” and “=”. The “-”  
position is for manual operation.  
In this position, the built-in remote  
control is bypassed.  
! NOTE: When the heater is  
switched On, the heater fan will  
operate. The heater element may  
or may not be on, depending on  
the thermostat control setting.  
the “=” position is for operating  
the unit with the provided remote  
control. When in “=” position  
the unit is operated with the on  
and OFF buttons of the remote  
control.  
When the switch is in the center  
position the unit is off.  
8
 
Operation  
Resetting The  
Temperature Cutoff  
Switch  
Figure 2  
Should the heater overheat, an  
automatic cut out will turn the  
heater off and it will not come  
back on without being reset.  
It can be reset by switching  
the Main On/Off Switch to Off  
and waiting 5 minutes before  
switching the unit back on.  
on  
Button  
OFF  
Button  
CAUTION: If you need to  
continuously reset the heater,  
unplug the unit and call Dimplex  
North America Limited at 1-888-  
346-7539.  
Battery  
Battery  
Cover  
Initialization/Reprogramming  
Follow these steps for remote  
control initialization if required:  
Remote Control (Figure 2)  
the stove is supplied with an  
integrated On/Off remote control,  
that is factory syncronized with  
the stove.  
Set the main power switch to  
OFF.  
Set the 3 Position Switch to  
the Remote position (refer to  
Operation Section).  
To operate, push the ON button  
to turn stove on, push the OFF  
button to turn the stove off. The  
amount of heat produced will  
be dependant on positioning of  
manual heat controls.  
Wait a minimum of five (5)  
seconds and then turn the  
main power ON.  
Within 10 seconds of re-  
acquiring power, press the ON  
button located on the remote  
control transmitter.  
! NOTE: Ensure that the stove’s  
On/Off switch is set to the  
remote control setting (“ II ”  
position).  
! NOTE: You will have only 10  
seconds to perform this last  
9
 
Operation  
step. Failure to do so will  
result in these steps needing  
to be followed again.  
Battery Replacement  
Slide battery cover open on  
the hand held transmitter  
(Figure 4).  
This will synchronize the remote  
control transmitter and receiver.  
Correctly install one (1) 12 Volt  
(a23) battery in the battery  
holder.  
Close the battery cover.  
Maintenance  
Tool Requirements: Phillips  
screw driver  
WARNINg: Disconnect  
power before attempting any  
maintenance or cleaning to  
reduce the risk of fire, electric  
shock or damage to persons.  
Helpful Hints  
It is a good idea to replace all  
light bulbs at one time if they are  
close to the end of their rated life.  
Group replacement will reduce  
the number of times you need  
to open the unit to replace light  
bulbs.  
Light Bulb Replacement  
CAUTION: Allow at least five  
(5) minutes for light bulbs to cool  
off before touching bulbs to avoid  
accidental burning of skin.  
Upper Light Bulb Requirements  
Light bulbs need to be replaced  
when you notice a dark section  
of the flame or when the clarity  
and detail of the log exterior  
disappears. There are two bulbs  
under the log set which generate  
the flames and embers.  
Quantity of one (1) clear  
chandelier or candelabra bulbs  
with an E-12 (small) socket base,  
7 Watt rating.  
Upper Bulb Replacement  
1. open door by pulling the  
10  
 
Maintenance  
handle.  
ember bed.  
2. Locate the upper bulb  
bracket.Bend light retainer  
bracket down.Locate and  
remove the light bulb.Insert  
new bulb.  
6. Close the door.  
glass Cleaning  
The clear door is cleaned in  
the factory during the assembly  
operation. During shipment,  
installation, handling, etc., the  
clear door may collect dust  
particles, these can be removed  
by dusting lightly with a clean dry  
cloth.  
3. Bend light retainer bracket  
back into its original position.  
4. Close the door.  
Lower Light Bulb Requirements  
Quantity of two (2) clear  
chandelier or candelabra bulbs  
with an E-12 (small) socket base,  
60 Watt rating.  
To remove fingerprints or other  
marks, the clear door can be  
cleaned with a damp cloth. The  
clear door should be completely  
dried with a lint free cloth to  
prevent water spots. To prevent  
scratching, do not use abrasive  
cleaners or spray liquids on the  
clear door surface.  
Lower Bulb Replacement  
1. open door by pulling the  
handle.Remove the screw  
from the log set located in the  
center of the ember bed and  
remove the log set from the  
unit.  
Plastic Door Cleaning  
To remove fingerprints or other  
marks, the clear door can be  
cleaned with a damp cloth. The  
clear door should be completely  
dried with a lint free cloth to  
prevent water spots. To prevent  
scratching, do not use abrasive  
cleaners or spray liquids on the  
clear door surface.  
2. Locate and examine the bulbs  
to determine which bulb(s)  
required replacement.  
3. Locate and remove the light  
bulb(s).  
4. Insert new bulb(s).  
5. Install the log set into the  
unit, pushing firmly against  
the glass. Replace the log  
set retaining screw into the  
11  
 
Maintenance  
prevent water spots. To prevent  
scratching, do not use abrasive  
cleaners or spray liquids on the  
clear door surface.  
Brass Door Cleaning  
To remove fingerprints or other  
marks, the clear door can be  
cleaned with a damp cloth. The  
clear door should be completely  
dried with a lint free cloth to  
prevent water spots. To prevent  
scratching, do not use abrasive  
cleaners or spray liquids on the  
clear door surface.  
Stove Surface Cleaning  
Use warm water only to clean  
painted surfaces of the Compact  
Stove. Do not use abrasive  
cleaners.  
Servicing  
Nickel Door Cleaning  
WARNINg: Except for light  
bulb replacement and cleaning  
described above, an authorized  
service representative should  
perform any other servicing.  
To remove fingerprints or other  
marks, the clear door can be  
cleaned with a damp cloth. The  
clear door should be completely  
dried with a lint free cloth to  
12  
 
Warranty  
Products to which this limited  
warranty applies  
the purchaser, and in the event of a  
defect the purchaser assumes the  
entire cost of all necessary servicing  
or repair.  
this limited warranty applies to  
the following models of your newly  
purchased Dimplex electric stove  
SS5800PB, DS5804, DS5603,  
DS5804CM and to newly purchased  
Dimplex fireplace surrounds  
(mantels) and trims. This limited  
warranty applies only to purchases  
made in any province of Canada  
except for Yukon Territory, Nunavut,  
or northwest territories or in any  
of the 50 States of the uSa (and  
the District of Columbia) except for  
Hawaii and Alaska. This limited  
warranty applies to the original  
purchaser of the product only and is  
not transferable.  
What this limited warranty covers  
and for how long  
Products covered by this limited  
warranty have been tested and  
inspected prior to shipment and,  
subject to the provisions of this  
warranty, Dimplex warrants such  
products to be free from defects  
in material and workmanship for a  
period of 12 months from the date of  
the first purchase of such product.  
the limited 12 month warranty period  
also applies to any implied warranties  
that may exist under applicable  
law. Some jurisdictions do not allow  
limitations on how long an implied  
warranty lasts, so the above limitation  
may not apply to the purchaser.  
Products excluded from this limited  
warranty  
Light bulbs are not covered by  
this limited warranty and are the  
sole responsibility of the owner/  
purchaser. Products purchased in  
Yukon Territory, Nunavut, Northwest  
Territories, Hawaii, or Alaska are  
not covered by this limited warranty.  
Products purchased in these States,  
provinces, or territories are sold  
AS IS without warranty or condition  
of any kind (including, without  
limitation, any implied warranties  
or conditions of merchantability or  
fitness for a particular purpose) and  
the entire risk of as to the quality and  
performance of the products is with  
What this limited warranty does not  
cover  
this limited warranty does not apply  
to products that have been repaired  
(except by Dimplex or its authorized  
service representatives) or otherwise  
altered. This limited warranty does  
further not apply to defects resulting  
from misuse, abuse, accident,  
neglect, incorrect installation,  
improper maintenance or handling,  
or operation with an incorrect power  
source.  
13  
 
Warranty  
What you must do to get service  
under this limited warranty  
authorized to provide limited  
warranty services.  
Defects must be brought to the  
attention of Dimplex Technical  
Service by contacting Dimplex at  
1-888-DIMPLEX (1-888-346-7539),  
or 1367 Industrial Road, Cambridge  
Ontario, Canada N1R 7G8. Please  
have proof of purchase, catalogue/  
model and serial numbers available  
when calling. Limited warranty  
service requires a proof of purchase  
of the product.  
The purchaser is responsible  
for removal and transportation  
of such product or part (and  
any repaired or replacement  
product or part) to and from the  
authorized dealer’s or service  
agent’s place of business.  
this limited warranty does not  
entitle the purchaser to on-site  
or in-home services. On-site  
or in-home services may be  
performed at the purchaser’s  
specific request and expense at  
Dimplex’s then-current rates for  
such services.  
What Dimplex will do in the event of  
a defect  
In the event a product or part  
covered by this limited warranty is  
proven to be defective in material or  
workmanship during the 12 month  
limited warranty period you have the  
following rights:  
Dimplex will not be responsible  
for, and the limited warranty  
services shall not include, any  
expense incurred for installation  
or removal of the product  
or part (or any replacement  
product or part) or any labour  
or transportation costs. Such  
costs shall be the purchaser’s  
responsibility.  
Dimplex will in its sole discretion  
either repair or replace such  
defective product or part without  
charge. If Dimplex is unable to  
repair or replace such product or  
part, or if repair or replacement  
is not commercially practicable  
or cannot be timely made,  
What Dimplex and its dealers  
and service agents are also not  
responsible for:  
Dimplex may, in lieu of repair or  
replacement, choose to refund  
the purchase price for such  
product or part.  
IN NO EVENT WILL DIMPLEX,  
OR ITS DIRECTORS, OFFICERS,  
OR AGENTS, BE LIABLE to  
THE PURCHASER OR ANY  
THIRD PARTY, WHETHER IN  
CONTRACT, IN TORT, OR ON  
Limited warranty service will  
be performed solely by dealers  
or service agents of Dimplex  
14  
 
Warranty  
ANY OTHER BASIS, FOR ANY  
INDIRECT, SPECIAL, PUNITIVE,  
EXEMPLARY, CONSEQUENTIAL,  
OR INCIDENTAL LOSS, COST,  
OR DAMAGE ARISING OUT OF  
OR IN CONNECTION WITH THE  
SALE, MAINTENANCE, USE,  
OR INABILITY TO USE THE  
SOME JURISDICTIONS DO NOT  
ALLOW THE EXCLUSION OR  
LIMITATION OF INCIDENTAL OR  
CONSEQUENTIAL DAMAGES,  
SO THE ABOVE LIMITATION OR  
EXCLUSION MAY NOT APPLY TO  
THE PURCHASER.  
PRODUCT, EVEN IF DIMPLEX OR  
ITS DIRECTORS, OFFICERS, OR  
AGENTS HAVE BEEN ADVISED  
OF THE POSSIBILITY OF SUCH  
LOSSES, COSTS OR DAMAGES,  
OR IF SUCH LOSSES, COSTS, OR  
DAMAGES ARE FORESEEABLE.  
IN NO EVENT WILL DIMPLEX,  
OR ITS OFFICERS, DIRECTORS,  
OR AGENTS BE LIABLE FOR  
ANY DIRECT LOSSES, COSTS,  
OR DAMAGES THAT EXCEED  
THE PURCHASE PRICE OF THE  
PRODUCT.  
How State and Provincial law apply  
this limited warranty gives you  
specific legal rights, and you may  
also have other rights which vary  
from jurisdiction to jurisdiction. The  
provisions of the united nations  
Convention on Contracts for the  
Sale of Goods shall not apply to  
this limited warranty or the sale of  
products covered by this limited  
warranty.  
15  
 
Replacement Parts  
FLICKER MOTOR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2000210100RP  
(SS5800PB Flicker Motor) . . . . . . . . . . . . . . . . . . . . . . . . . . .2000140100RP  
HEATER ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2200490700RP  
(SS5800PB Heater assembly). . . . . . . . . . . . . . . . . . . . . . . .2000230100RP  
CaPaCItoR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2300030100RP  
THERMOSTAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2300150100RP  
3 POSITION ON/OFF/ON SWITCH . . . . . . . . . . . . . . . . . . . . .2800071100RP  
HEATER ON/OFF SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . .2800070200RP  
TERMINAL BLOCK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4000070100RP  
CORD SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4100040900RP  
SINGLE LAMP HOLDER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4200121000RP  
MIRRoR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5900060400RP  
REFLECTOR ASSEMBLY. . . . . . . . . . . . . . . . . . . . . . . . . . . . .5900080500RP  
CONTROL KNOB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8800000300RP  
REMOTE CONTROL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3000370500RP  
REMOTE RECEIVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000380200RP  
Dimplex North America Limited  
1367 Industrial Road  
Cambridge on  
Canada n1R 7G8  
© 2011 Dimplex North America Limited  
16  
 

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